
Current Resident Resources
​Looking for important information or contact info as a Housing Hope resident? You've come to the right place! The goal of this page is to compile all of the information you need, in one easy to access online location. Additional information and resources can be accessed through your resident Welcome Packet.
Have additional questions? Your Family Support Coach is another amazing resource for any needs you might have.
​
>> Download the Pioneer Human Services Community Resource Guide HERE

Local
Resources!
​​PROPERTY MANAGEMENT PHONE NUMBERS
Services provided by Ad-West Realty Services www.ad-west.com Info@Ad-West.com 425-391-3937
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Please Note: Office phone numbers are also the fax numbers for each housing community
North County:
Housing Community:
Contact Email:
Office Phone:
Regional Property Manager:
Lervick Family Village
Beachwood
​
425-947-2861
425-947-2861
Lynnette Dennis
Lynnette Dennis
Lincoln Hill Village
Maple Leaf Meadows
Park Place Townhomes
​
360-654-8224
360-654-8224
​360-654-8224
Sandra Rodriguez
Sandra Rodriguez
Sandra Rodriguez
East County:
Housing Community:
Contact Email:
Office Phone:
Regional Property Manager:
Monroe Family Village
Pilchuck Place
Woods Creek Village
360-217-7916
360-217-7916
360-217-7916
Lynnette Dennis
Lynnette Dennis
Lynnette Dennis
Fairview
Winter's Creek North
Winter's Creek South
360-217-7917
360-217-7917
360-217-7917
Lynnette Dennis
Lynnette Dennis
Lynnette Dennis
South County:
Housing Community:
Contact Email:
Office Phone:
Regional Property Manager:
Everett Region:
Housing Community:
Contact Email:
Office Phone:
Regional Property Manager:
Avondale
Aspenwood
New Century House
New Century Village
425-353-7043
425-353-7043
425-353-7043
425-353-7043
Lynnette Dennis
Lynnette Dennis
Lynnette Dennis
Lynnette Dennis
Hope Village I
Hope Village II
425-947-2879
425-947-2879
Genae Gillespie
Genae Gillespie
Commerce Building
Mt. Baker View
425-312-6695
425-312-6695
Sandra Rodriguez
Sandra Rodriguez
Kennedy Court
Oakes Commons
360-474-7930
​360-474-7930
Genae Gillespie
Genae Gillespie
After Hours Maintenance Phone Numbers
Services provided by Ad-West Realty Services www.ad-west.com Info@Ad-West.com 425-391-3937
Life Safety Emergencies: If there is an immediate threat to life, health, or safety (such as fire, medical emergency, gas leak, or active crime), call 911 immediately. Contact property management only after emergency services have been dispatched, if appropriate.
North County:
Housing Community:
Maintenance Number:
Lervick Family Village
Beachwood
Lincoln Hill Village
Maple Leaf Meadows
Park Place Townhomes
Twin Lakes Landing I
Twin Lakes Landing II
425-995-1337
425-995-1337
425-995-1338
425-995-1338
425-995-1338
425-995-1339
​425-995-1356
East County:
Housing Community:
Maintenance Number:
Monroe Family Village
Pilchuck Place
Woods Creek Village
Fairview
Winter's Creek North
Winter's Creek South
425-995-1320
425-995-1320
425-995-1320
425-995-1323
425-995-1323
425-995-1323
South County:
Housing Community:
Maintenance Number:
Madrona Highlands​
425-995-1334
Everett Region:
Housing Community:
Maintenance Number:
Avondale
Aspenwood
New Century House
New Century Village
Hope Village I
Hope Village II
Kennedy Court
Oakes Commons
425-995-1335
425-995-1335
425-995-1335
425-995-1335
425-995-1331
425-995-1331
425-995-1329
425-995-1329
Station Place
Commerce Building
Mt. Baker View
425-995-1326
425-995-1327
425-995-1327
​​​COMMUNITY GUIDELINES​
1. Respect for Others
Noise: Please be considerate of your neighbors and keep noise down between 10 PM and 8 AM.
Common Areas: Clean up after yourself in shared spaces like lobbies, laundry rooms, and recreational areas.
2. Property Maintenance
Repairs and Maintenance: If something breaks in your apartment, report it to the property management and submit a work order. Don’t try to fix it yourself. We’re here to help!
Trash and Recycling: Put trash and recyclables in the designated bins. Follow local recycling guidelines to help keep the community clean and green.
Cleaning List and Kits: Use the included Apartment Cleaning Checklist in this binder to ensure you keep your apartment in good condition.
Inspections: Inspections will take place throughout the year and will be announced in advance
3. Safety and Security
Locks and Security: Always lock your doors and windows when leaving your apartment. Do not let unknown people into the building.
Emergency Procedures: In an emergency, call 911 first. When you are safe tell property management and your Family Support Coach. Know the nearest exits and practice an evacuation plan.
4. Use of Property
Alterations: Get written approval from property management before making changes to your apartment. No changes are allowed without permission.
No Pets: Only documented service animals are allowed. Follow Snohomish County rules for vaccinations and health. Documentation must be sent to property management before moving in.
Life & Safety Devices: Do not change or remove smoke detectors, carbon monoxide detectors, or sprinkler heads. This is required by your lease.
5. Lease Terms
Rent Payments: Pay your rent on time. Your lease will tell you how much to pay and when. Late payments may come with extra fees. Your rent could change if your income goes up.
Lease Compliance: Follow all the rules in your lease, including those about adding people to your apartment. Inform property management if you want another person to move in with you. They must be added to your lease.
6. Community Participation
Events: Join in community events and meetings when you can. Your involvement helps build a stronger community!
Feedback: Share any concerns with property management and your Family Support Coach. We value your feedback and want to improve the community.
7. Legal and Ethical Conduct
Illegal Activities: No illegal activities are allowed on property. Authorities will be called for any incidents.
Discrimination and Harassment: Everyone has the right to live free from discrimination or harassment. Report incidents to property management in writing.
8. Moving Out
Notice: You must give written notice to property management before moving out. See your lease for details.
Condition: Leave your apartment in good shape. Make sure it is clean, and all your belongings are removed.
9. Guests
Responsibility: You are responsible for your guests while they are here. This includes any damage or illegal activity. Check your lease for details.
Allowable Areas: Guests can visit your apartment but are not allowed in shared areas or laundry facilities.
10. No Smoking or Vaping
Allowable Areas: Smoking and/or vaping are prohibited in any building in our housing communities. Smoking and vaping should only be
practiced off of the property. The use of marijuana is expressly prohibited on all our properties.
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ADDITIONAL RESOURCES
If you or anyone you know is actively experiencing homelessness, please direct them to the Volunteers of America Western Washington by calling 1-800-223-8145 to get on the list for coordinated entry in Snohomish County. The VOAWW also can connect you with additional resources available to you across Snohomish County. Have questions or need additional assistance with coordinated entry? Please email: resourceconnect@voaww.org
​​
If you are in King County, Skagit County, or other regions in Washington, calling 2-1-1 is still your primary tool for accessing coordinated entry and additional services available to you.
​
Residents can also check out a localized list of resources in their Welcome Packets. These lists are complied based on the region or property to best connect you with the support services and organizations that are located close to your housing community.
Free Education, Employment, & Job Training Assistance
HopeWorks provides education and support for those looking for a new job. Build skills, gain confidence, get hired!​
Learn more about the services and opportunities that HopeWorks offers by clicking the button below.
